Increase Sales by Building the Customer Relationship - A Dale Carnegie Seminar

Description

How do you get first-time customers and how do you get them to become repeat customers? Outdated sales tactics and gimmicks don’t work anymore. The internet, your website, and social media just make customers too savvy. Most times the customer is prepared with almost everything they need; they just need someone with skills to personally guide them through the buying process and deliver personalized value along the way.

When you work on building relationships your customer wins by getting the exact solution and service they need. You win by generating consistent sales through repeat customers. Join Greater Decatur Chamber of Commerce and Dale Carnegie Training for a Lunch and Learn to discover some ways you can create these win/win outcomes by building and maintaining customer relationships.

• Understand the foundation of Relationship Selling
• How to connect with People
• Identify the Unique Selling Proposition of your solution & know when to use it

​​Our Presenter
Bill Soddy has worked in the marketing and adverting fields for more than 15 years. He currently holds the position of Account Services Vice President for Progressive Impressions, a firm specializing in web based marketing solutions for insurance and financial services companies. As a military reservist of more than 20 years, Mr. Soddy has developed a number of marketing and internal communication and training programs that have been adopted at the national level.

Mr. Soddy has been in the performance improvement field for more than 14 years as an avocational instructor of the Dale Carnegie Course® for S.J. Grant & Associates in Central IL. He has also played an instrumental role in accelerating the financial management skills of mid-level and front-line supervisors at Taylor Corporation as a corporate instructor of The Accounting Game.

Advance registration for this program is required by Friday, May 12.  A buffet lunch will be served at 11:30 a.m. with the program starting shortly after.