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Bank Teller

Posted: 01/05/2020

Duties and Responsibilities:

  • Provide excellent service to the members by listening, educating and identifying their needs and cross-selling all products/services that meet those needs and, at the same time, help the credit union to prosper. Timing for cross-selling is crucial. It may require asking the member for an appropriate time to make a follow-up phone call.
  • Attends members at counter and drive-up, giving courteous prompt attention. Refers members to proper departments.
  • Answers telephone, transferring calls to proper departments.
  • Disburses money from vault to tellers as needed, and when possible.
  • Knows credit unions philosophy and policies so as to answer inquiries of a general nature.
  • Organize previous days work; including balancing disbursed corporate checks and completing the cash control form.
  • Counts and balances vault daily. Keeps vault cash record and accounts for all money in vault. Orders cash for Credit union and ATM, including the balancing.
  • Accepts deposits and payments on loans. Pays out share withdrawals and Revolving Credit and Visa cash advances.
  • Verifies that deposit total balances with branch totals.
  • Processes all checks through Check 21.
  • Orders and verifies weekly cash order.
  • Sells money orders, travelers checks, theme park tickets.
  • Processes transactions by phone and mail when requested.
  • Informs Lead Teller if equipment is not working properly or if more supplies are needed.
  • Balances and remits money orders.
  • Balances cash dispenser.
  • Assists in filing members folders, signature cards, and other documents.
  • Maintain work area in orderly manner.
  • Processes Stop Payments and unauthorized ACH transactions.
  • Processes verification of deposit requests.
  • Prepares coin/currency going weekly.
  • Performs other duties as required.
  • Performs other duties as required.

Job Type: Part-time

Experience:

  • Customer Service: 1 year (Preferred)
  • Cash Handling: 1 year (Preferred)

Education:

  • High school or equivalent (Required)

Work Location:

  • One location

Benefits:

  • Retirement plan
  • Paid time off
  • Flexible schedule

Working days:

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday

Hours per week:

  • 20-29

Pay frequency:

  • Every other week

Benefits:

  • Retirement Plan
  • Paid Time Off
  • Paid Sick Time
  • Opportunity for Advancement

Work includes:

  • Weekends

Paid Training:

  • Yes

Management:

  • Team Lead

Shifts announced:

  • Every other week

Typical start time:

  • 8AM

Typical end time:

  • 5PM

Pay Frequency:

  • Bi weekly or Twice monthly

This Job Is:

  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education

Schedule:

  • Monday to Friday
  • Weekends required