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Account Manager
POSITION SUMMARY Account Manager provides internal and external support to maintain on time delivery and quality products for our customers while communicating and working through any manufacturing or engineering needs. ESSENTIAL FUNCTIONS New product introduction and supportHandle technical manufacturing and customer issuesMaintain acceptable OTD and DPM with customer baseConduct internal and external monthly business reviewsDirect workflow for CSRs and engineeringSupport day to day issues with
International Control Services Inc.Business Development
POSITION SUMMARY To source new customers while providing the best services possible to our existing customers, with quality and on-time delivery a priority. ESSENTIAL FUNCTIONS Source and contact new and existing customers to discuss their needs, and explain how these needs could be met by specific products and services offered by our company.Negotiate prices and terms of sales and service agreements.Inform customers of estimated delivery schedules, service contracts, warranties, or other information
International Control Services Inc.Customer Service Representative
POSITION SUMMARY Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. ESSENTIAL FUNCTIONS Know the customers products and accounts, orders, and delivery dates to communicate that information to necessary departments for production purposes and meet on-time delivery goals then communicate schedules to the customer for best delivery dates and expected delays. Confer with customers to take orders or cancel accounts, or to
International Control Services Inc.Electronic Technician
POSITION SUMMARY: Troubleshoot and repair electronic assemblies and equipment. ESSENTIAL FUNCTIONS: Test electronic units using standard test equipment and analyze results to evaluate performance and determine need for adjustmentWorking knowledge of oscilloscopes, DMM, Huntron component analyzer and Function GeneratorsReassemble and test product after repairsUse blueprints, wiring diagrams, schematic drawings, and engineering / manufacturing instructions for assembling, testing and repairing
International Control Services Inc.Production Supervisor
POSITION SUMMARY Supervise and coordinate the activities of the production operators within the designated areas of responsibility in order to meet production requirements and quality objectives. ESSENTIAL FUNCTIONSWork with Area Coordinators to determine schedules, sequences and assignments for work activities based on work priority, quantity of equipment and skill of personnel.Demonstrate equipment operations and work/safety procedures to new employees or assign employees to experienced workers for
International Control Services Inc.Program Manager
POSITION SUMMARY Program Manager provides internal and external support to maintain on time delivery and quality products for our customers while communicating and working through any manufacturing or engineering needs. ESSENTIAL FUNCTIONS New Product Introduction and support.Handle technical manufacturing and customer issues.Maintain acceptable On-Time Delivery and DPM with customer base.Conduct internal and external monthly business reviews.Direct workflow for CSR’s and EngineeringSupport day to day
International Control Services Inc.VP of Operations
POSITION SUMMARY Manages the plant by overseeing all aspects of Manufacturing, Quality and Processes. This position will also primarily be responsible for managing and reducing operating costs, increase revenues, and manage customer specific operations by establishing strategic plans that align with the Company’s core objectives. ESSENTIAL FUNCTIONSDirectly oversees management of production, processes and standard of quality.Collaborates with executive leadership to develop and meet
International Control Services Inc.