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Operations Assistant, TRIO Student Support Services

Posted: 07/15/2026
Administrative & Office Work

Under the supervision of the Project Director of the TRIO Student Support Services Program, this position plays an essential role in supporting the day-to-day operations of the federally funded TRIO Student Support Services grant. The Administrative Assistant provides comprehensive administrative and office management support, serves as a resource to professional staff, and helps ensure students receive high-quality services through the efficient operation of the program. This is an hourly position reporting to the Project Director.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
 
Position Specific Responsibilities

  • Administratively supporting the Program Director and Associate/Assistant Director carry out the day-to-day functions of the office to support the mission of the program.
  • Manage records and relevant database of the Trio SSS students and potential applicants.
  • Provide excellent customer service to all students, faculty, staff, and families.
  • Assist in communicating to other campus offices regarding program specific messaging and support.
  • Creating a safe and supportive office environment for TRIO/SSS participants and staff.
  • Perform other duties, as requested by the institution and approved by the sponsoring agency, in support of the implementation, administration, reporting, and compliance requirements of the TRIO/SSS grant. 
 
 
QUALIFICATIONS:
To perform this job successfully, an individual must be able to succeed in a results-driven professional organization. Transferable skills from relevant experiences in education, not-for-profit, business, or other industries and fields will be considered. Additional qualifications specific to this position are below:
 
Education and/or Experience
 
Required:
 
  1. High school diploma.
  2. At least one year’s administrative or office support experience in student service areas designed to promote achievement and success or in customer service, hospitality, or events management.
  3. Training experience in education, human services, and public policy or related fields that enhance knowledge of student retention, support services that increase grade point averages and graduation rates.
 
Preferred:
  1. Related experiences in a college or university setting.
  2. Experience managing any professional level staff.
  3. Experience using software or databases related to the work of the program.
  4. Experience providing services to people with disabilities.
  5. Experience in customer service roles.
 Qualified applicants should submit a cover letter, resume, and contact information of three professional references to millikin.edu/employment. Review of applications will begin immediately and continue until the position is filled. Employment and first day of work is contingent upon successful completion of a background check. Millikin University is an equal opportunity employer and candidates from traditionally underrepresented groups in this field are encouraged to apply. Beyond meeting fully its legal obligations for non-discrimination, Millikin University is committed to increasing employee diversity and will consider qualified applicants with experience in diverse settings, who have a record of research that supports/benefits diverse communities or a record of teaching a diverse student population. Millikin offers a competitive salary and full benefit package, including eligibility for tuition waiver. To view Millikin’s benefits, please go to https://millikin.edu/about/administration/human-resources/benefits.
 


 

Operations Assistant, TRIO Student Su...
https://www.millikin.edu/employment
Tammy Maxwell