Benefits Administrative Assistant

Responsibilities and Duties

• Assist in preparation of renewal/new business presentations.
• Assist Reinsurance/Benefits Coordinator(s) with the process of renewals to carriers, required paperwork and follow up on issues related to renewal process.
• Run and distribute month end reports to appropriate parties.
• Maintenance of specified data bases.
• Any other duties as may be assigned.

General Expectations

• Present a positive image of Dansig at all times.
• Provide and promote the delivery of services with a prevailing attitude of respect and recognition of the personal worth and dignity of every individual whether they are a customer, co-worker, producer or supervisor.
• Communicate in a clear and concise manner, while also demonstrating receptivity through active listening.
• Identify and perform work that has not been specifically assigned, as needed.
• Continuously seek opportunities for improvement and suggest ways in which procedures/systems may be modified to accomplish tasks/goal efficiently and effectively.
• Demonstrate a teamwork philosophy by working cooperatively with others inside and outside the Reinsurance Division.
• Attend required in-service and staff meetings.
• Preserve the confidentiality of all business-sensitive information, including but not limited to that of insured groups and individuals, employees and applicants.
• Adheres to established safety standards and utilizes proper techniques to avoid work-related injuries.

Service Expectations

• Offer and provide assistance whether or not the request falls within your specific job duties.
• Respond to coworkers and carrier requests in a timely manner, returning calls promptly and keeping them informed of delays before they ask.
• Timely processing of date sensitive materials.
• Make decisions based on departmental needs, opinions, complaints or suggestions.
• Take appropriate steps to resolve problems to the department’s satisfaction.
• Remain aware of products and services provided by Dansig.
• Project a positive, professional image when working.

Working Conditions

• Work is performed in a normal office environment.
• There is minimal exposure to hazardous or unpleasant working conditions.
• Overtime as needed may be requested.

Position Specifications

• Excellent planning and organizational skills.
• Excellent analytical and interpersonal skills.
• Excellent oral and written communication skills.

Education/Experience

• High School graduate or equivalent
• Some college preferred
• Insurance designations preferred
   
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