Maternal and Child Health Clerical Support
Macon County Health Department | Decatur, Illinois
Full-Time | 35 Hours per Week | $17.53 per Hour
Work Location: In person
Job Description
The Maternal and Child Health Clerical Support position provides welcoming, professional receptionist and administrative assistance across the Maternal and Child Health Division. This role helps families access public health programs, supports clinic operations, and maintains accurate program information for WIC, Better Birth Outcomes (BBO-C), Breastfeeding Peer services, and Coordinated Intake.What You’ll Do
- Greet and assist clients and families with courtesy, professionalism, and respect.
- Answer WIC telephone calls, respond to questions about clinic visits and programs, and route inquiries appropriately.
- Prepare the WIC clinic for opening and support smooth daily clinic operations.
- Enter and maintain accurate information in the WIC Management Information System (MIS).
- Provide clerical and receptionist support for WIC, BBO-C, Breastfeeding Peer, and Coordinated Intake programs.
- Promote breastfeeding in accordance with WIC contract standards and program expectations.
- Maintain organized, confidential client and program records and complete other assigned clerical duties.
Qualifications Required
- High school diploma or GED and at least two (2) years of office experience.
- Ability to provide professional customer service, communicate clearly, and manage multiple tasks.
- Ability to learn and accurately use program data-entry systems and safeguard confidential information.
Why Join the Macon County Health Department?
At the Macon County Health Department (MCHD), we believe that meaningful work begins with people who are passionate about making a difference. Our employees play an essential role in strengthening the health and well-being of individuals and families throughout Macon County, and we are committed to providing a supportive, collaborative, and rewarding workplace where our team members can thrive.
As a member of our Maternal and Child Health Division, you will contribute to programs that support mothers, infants, children, and families during some of life's most important stages. Whether assisting families with accessing services, providing a welcoming first point of contact, or supporting the daily operations of our public health programs, your work will have a direct and meaningful impact on the community we serve.
Benefits Include
- 35-hour workweek and 12–14 paid holidays annually
- Paid vacation and sick leave; paid parental leave
- Health, dental, and vision insurance
- Illinois Municipal Retirement Fund (IMRF) with employer contribution
- Employee Assistance Program and employee discounts
Why This Position Matters
Every client interaction, answered call, and accurate record helps connect families with maternal and child health services. Your work supports accessible, coordinated care throughout Macon County.Apply Today
Submit your completed application and resume to:Human Resources,
Macon County Health Department,
1221 E. Condit Street, Decatur, IL 62521.
Email: HR@maconchd.org.
Applications are available in person at the Department or online at www.maconchd.org.
The Macon County Health Department is an Equal Opportunity Employer and Drug Free Workplace
