Relationship Banker

Job Type: Full-Time, Non-Exempt

Salary: $18.50 - $23.00/hour

Location: Decatur, IL

About the Role:

Spherion is seeking a Relationship Banker for a full-time, temp-to-hire opportunity with a respected client in the banking industry. As a Relationship Banker, you will be the primary point of contact for clients, building and maintaining strong relationships to help them achieve their financial goals. You will provide personalized banking solutions, process transactions, identify opportunities to match clients with products and services, and ensure an exceptional customer experience.

Key Responsibilities:

• Serve as the primary point of contact for clients, delivering exceptional customer service.

• Accurately and efficiently process a variety of financial transactions, including deposits, withdrawals, and payments.

• Build and strengthen client relationships by actively understanding their needs to identify suitable banking, credit, and investment options.

• Educate clients on bank products and services, including opening new accounts.

• Partner with colleagues across different departments (e.g., Ag Services, Financial Advisors, Mortgage Advisors) to deepen client relationships and meet their financial needs.

• Engage in community organizations and special events.

• Maintain a working knowledge of bank regulations and procedures, including the Bank Secrecy Act and others.

Required Skills & Qualifications:

• High School Diploma or GED equivalent.

• Excellent written and verbal communication skills.

• Experience with Windows-based programs.

• High level of accuracy and attention to detail.

• Ability to multitask and handle money comfortably.

• Strong listening and problem-solving skills.

• High degree of integrity and ability to maintain confidentiality.

• Willingness to be cross-trained.

Preferred Skills:

• Previous experience in the banking industry.

• Outgoing and enthusiastic personality.

• Experience in a customer-facing role where you built and maintained client relationships.

Compensation and Benefits:

Pay offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, and certifications. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).