Barista ''Brewistas''
Daily Job Description:
- Converse with customers to confirm their drink orders, and correctly key in orders to our point of sale system.
- Collect payments for orders and correctly count back any change to the customer.
- Prepare all drinks and premixes.
- Move with a sense of urgency
- Stay productive and proactive throughout the entire shift, even when business is slow, pitch in and help the team out!
- Make personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language.
- Drink recipe ninja! Know our menu and drink offerings inside and out; notice if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offering suggestions and recommendations when appropriate.
- Bring your best self to work every day (good hygiene, plenty of sleep, clean clothes, kept hair/makeup). Dress appropriately for their assigned position.
- Familiar with our shift change duties, checklists, and weekly chores so that you stay on task and execute any of them when needed.
- Always clocked in and ready to work at their assigned position when your shift time begins.
- Treat teammates and customers with respect and kindness.
- Maintain a safe and healthy work environment by following organizational standards and sanitation regulations.
Skills and Qualifications
- Can create and maintain genuine, uplifting interactions
- Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products
- Can work outside for prolonged periods, regardless of weather conditions.
- Can lift up to 50lbs
- Can work on their feet for hours at a time
- Can climb a ladder and use a stepladder
- Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
- Can safely walk in between and around cars in the drive thru line
- Can safely use a utility knife
- Can quickly and cleanly operate any position in the stand during peak hours
- Can maintain awareness of the shift’s operations while working a position
- Can assertively and graciously confront their team to address operational, procedural, or cultural issues
- Can adapt to problems and implement solutions during stressful situations
- Works a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.).
- Follows company procedure for communicating time off requests.
- Regularly work weekends and is available to work holidays, if necessary.