Customer Service Representative

Posted: 08/17/2025

General

Customer Service Representative | 8:00AM – 5:00PM | Mon-Fri | $18.00/hr

An established contract warehousing operation in Decatur, IL is looking for a Customer Service Representative. This company provides logistics solutions to a client base serving customers throughout the Midwest.

Qualifications for Customer Service Representative

Proficiency in MS Office
Ability to enter data with accuracy
Ability to multi-task in a busy shipping environment
Shipping/Receiving experience would be preferred
Previous telephone customer service experience would be a plus

Responsibilities for Customer Service Representative

Communicate with customers concerning new orders
Communicate with customers concerning order status
Communicate shipping schedules to customers
Coordinate with production
Expedite as needed
Enter order and status data

About Express Employment Professionals

Serving over 400 client companies in Macon and Dewitt counties since 2005
Express was voted Best of Staffing in the Herald & Review Readers’ Choice Awards
Applicants never pay a fee
Benefits available include: holiday pay, medical insurance, dental insurance, 401K
One application for multiple positions

Phone: (217) 872-7400
Apply: ExpressPros.com

Our goal is to help as many people as possible find good jobs by helping as many clients as possible find good people