Patient Care Coordinator

A private hearing healthcare practice in Decatur, IL is seeking a motivated patient care coordinator to join our team in providing top-notch care to our patients. This is a part-time position (3 days a week/Tuesday-Thursday). Our hours are Monday – Thursday -9AM-4PM.
As a Patient Care Coordinator, you will be patient facing daily, providing excellent customer service in person as well as on the phone. Patients are our number one priority, making sure their needs and concerns are taken care of quickly.
We want you to bring your passion, skills, and drive to help patients achieve a more social life and better hearing health while creating “wow” experiences at every visit!
Qualifications:

• Strong written and verbal communication skills.
• Great interpersonal and customer service skills.
• Friendly, professional personality.
• Detail oriented.
• Comfortable working in a fast-paced environment.
• Good computer skills, Excel experience a plus.
• Prior medical office experience a plus.
• Enjoys working with people.

• Greeting patients and visitors professionally.
• Answering phones, managing schedules.
• Filing and organizing records, invoices and other important documents.
• Billing Insurance (Electronically).
• Working with Hearing Aid Devices; after training hearing aid checks, troubleshooting, cleaning and blue tooth support.
• Managing incoming and outgoing correspondence, including faxes, mail and packages.
• Chart preparation.

• High School Diploma
• Some medical office experience a plus!