Account Executive

The Account Executive reports to the Vice President. This position will lead clients as a strategic consultant and will serve as the key interface between Dansig, and new and existing clients and brokers in relationship to the management and administration of client accounts.

Principal Duties and Responsibilities

• The Account Executive will drive strategy alignment and serve as the face of Dansig in relationship to daily interaction with their client base.
• Develop and execute service strategies tailored to client needs.
• Track and trend issues to determine common issues that require process improvement.
• Responsible for quality assurance and assisting all departments with seamless customer support.
• Create and maintain an annual timeline of services per each client group.
• Resolve Client issues.
• Conduct Employer Meetings, (review health plan reports, conduct enrollment meetings, explain internal procedures and new product offerings).
• Manage Broker relationships.
• Oversee implementation of new groups.
• Present renewals.
• Review Contract Specifications.
• Review TPA Agreements.
• Review monthly reporting
• Set up and account management of client specific Pharmacy Benefit Manager, (PBM).
• Review and distribute SPD’s, SBC’s and Plan Amendments to appropriate departments.
• Coordination and creation of client/broker requested reports.
• Responsible for providing reporting and information to clients upon request or at scheduled quarterly/annual meetings.
• Other possible duties as may be assigned.