Office Support Representative
$21.20 Hourly
Job Summary
Bring your administrative expertise to the City of Decatur as an Office Support Representative in the Municipal Services Division. In this vital role, you'll apply your experience in office administration, records management, and customer service to support daily operations. You'll handle correspondence, maintain records, and assist the public while ensuring efficiency and accuracy in a fast-paced environment.
This is a great opportunity for proven professionals looking for stability, excellent benefits, and a meaningful role in local government. If you have a strong background in administrative support and are ready to make an impact, apply today!
Salary will increase to $22.21 hourly after successfully completing a six-month probation.
Key Responsibilities
Administrative Support
Bring your administrative expertise to the City of Decatur as an Office Support Representative in the Municipal Services Division. In this vital role, you'll apply your experience in office administration, records management, and customer service to support daily operations. You'll handle correspondence, maintain records, and assist the public while ensuring efficiency and accuracy in a fast-paced environment.
This is a great opportunity for proven professionals looking for stability, excellent benefits, and a meaningful role in local government. If you have a strong background in administrative support and are ready to make an impact, apply today!
Salary will increase to $22.21 hourly after successfully completing a six-month probation.
Key Responsibilities
Administrative Support
- Prepare correspondence, reports, minutes, statistical data, and other materials.
- Maintain department files, records, and payroll; make copies as needed.
Customer Service & Communication
- Answer phones, screen callers, and provide information to the public.
- Resolve routine citizen requests and complaints through phone and in-person interactions.
- Maintain radio contact with field personnel and relay information.
Meeting & Document Management
- Schedule meetings, prepare agendas, and distribute minutes.
- Classify, code, route, and distribute mail and documents.
- Process licenses, applications, permits, and petitions.
Interdepartmental Coordination
- Inform other departments and divisions of relevant activities affecting their operations.
Needed Knowledge & Skills
Administrative & Technical Proficiency
- Type at least 35 w.p.m. with 90% accuracy.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Skilled in using office equipment, including personal computers, copiers, and multi-line phone systems.
- Knowledge of office practices, procedures, and standard administrative operations.
- Strong grasp of business English, spelling, and arithmetic.
- Ability to communicate effectively and provide information to the public.
- Capable of handling difficult customer interactions with professionalism.
- Understanding of City organization, policies, and departmental operations.
- Ability to follow oral and written instructions accurately.
Education
- High school diploma or equivalent, preferably with office practices coursework.
Experience
- Previous office work experience or an equivalent combination of training and experience.
To Apply
Ready to make a difference in your community? Don't miss this opportunity to join the City of Decatur team! Apply now by completing our online application at https://www.governmentjobs.com/careers/decaturil/jobs/4815598/office-support-representative?pagetype=jobOpportunitiesJobs with all requested relevant information. Showcase your skills, experience, and passion for public service. Incomplete applications will be rejected. Downloading your resume prefills some sections of the application but cannot replace the application.
Your next rewarding career move is just a click away – we can't wait to meet you!
