Patient Care Coordinator
A private hearing healthcare practice in Decatur, IL is seeking a motivated patient care coordinator to join our team in providing top-notch care to our patients. This is a part-time position (2-3 days a week/flexible- Tuesday-Thursday). Our hours are Monday - Thursday 9am-4pm.
This position can lead to full-time.
As the patient Care Coordinator, you will be patient facing daily, providing excellent customer service in person as well as on the phone. Patients are our number one priority, make sure their needs and concerns are taken care of quickly.
We want you to bring your passion, skills and drive to help patients achieve a more social life and better hearing health while creating "wow" experience at every visit!
Qualifications
- Strong written and verbal communication skills
- Great interpersonal and customer service skills
- Friendly, professional personality
- Detail oriented
- Comfortable working in a fast-paced environment
- Good computer skills, Excel experience a plus
- Prior medical office experience a plus
- enjoys working with the elderly population
- Greeting patients and visitors professionally.
- Answering phones, managing schedules.
- Filling and organizing records, invoices and other important documents
- Billing insurance (Electronically).
- Working with hearing Aid Devices; after training hearing aid checks, troubleshooting cleaning and blue tooth support.
- Managing incoming and outgoing correspondence, including faxes, mail and packages.
- Chart preparation
- High School Diploma
- Some Medical office experience a plus!